Last updated: April 20, 2026
Overview
Bradford & Magaline ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Place an order or make a purchase
- Create an account or subscribe to communications
- Contact us with inquiries or requests
- Submit a custom arrangement inquiry
This information may include your name, email address, shipping and billing address, phone number, and payment information.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, and pages viewed. We may use cookies and similar technologies to facilitate this collection.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases and inquiries
- Send promotional communications, with your consent
- Improve our website, products, and services
- Comply with legal obligations
- Prevent fraud and enhance security
Payment Processing
All payment transactions are processed through Stripe, a third-party payment processor. We do not store your full credit card number on our servers. Stripe's use of your personal information is governed by their privacy policy.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential. These include:
- Payment processors (Stripe)
- Shipping and delivery partners
- Website hosting and infrastructure providers
Cookies
We use cookies to maintain your shopping cart and enhance your browsing experience. You may choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us at contact@bradfordandmagaline.com.
Categories of Personal Information Collected
In the preceding twelve months, we have collected the following categories of personal information:
- Identifiers — name, email address, phone number, shipping address, IP address
- Commercial information — purchase history, order amounts, and products purchased
- Internet or network activity — browser type, operating system, pages visited, and referring URLs
- Geolocation data — city and state inferred from your shipping address or approximate location from IP address
We do not collect biometric information, financial account numbers (card data is handled exclusively by Stripe), or sensory data.
Sources of Personal Information
We collect personal information directly from you when you place an order or contact us; automatically from your browser and our servers when you visit the website; and from Stripe, our payment processor, which provides us with your email address and shipping information upon successful payment.
Business Purposes for Collection and Use
We collect and use your personal information to:
- Fulfill and ship your orders and communicate with you about them
- Send transactional email via Resend (order confirmations, dispatch notifications)
- Add your email address to our marketing list when you submit the contact form (with your consent), so we may respond and share occasional correspondence — you may unsubscribe at any time via the link in any message
- Prevent fraud and maintain the security of our platform
- Improve our website and product offerings
- Comply with legal obligations and maintain tax and business records
Third Parties We Disclose Information To
We disclose personal information to the following categories of service providers for the business purposes described above:
- Stripe — payment processing (United States). Your payment data is governed by Stripe's Privacy Policy.
- Resend — transactional and marketing email delivery (United States)
- Amazon Web Services (AWS) — website hosting and database infrastructure (United States)
- Shipping carriers — your name and delivery address are shared with the carrier fulfilling your order
We do not sell or share your personal information with third parties for cross-context behavioral advertising.
Persistent Customer Profile
When you complete a purchase, we create a persistent customer record associated with your email address. This record includes your name, phone number, shipping address, order history, and purchase totals. We use this information to fulfill your orders, communicate with you about your purchases, and improve your experience over time. You may request deletion of this record at any time by contacting us at contact@bradfordandmagaline.com.
Data Retention
We retain customer and order records for seven years to satisfy tax, accounting, and legal obligations. Shopping cart data stored in your browser (localStorage) expires after 30 days of inactivity. Server access logs are retained for 90 days.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you the following rights:
- Right to Know — you may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, our business purposes, and the third parties with whom we share it.
- Right to Delete — you may request deletion of your personal information, subject to certain exceptions (e.g., completing a transaction, complying with a legal obligation).
- Right to Correct — you may request correction of inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing — we do not sell or share your personal information for cross-context behavioral advertising, so no opt-out is required.
- Right to Limit Use of Sensitive Personal Information — we do not use sensitive personal information beyond what is necessary to fulfill your order.
- Right to Non-Discrimination — we will not discriminate against you for exercising any of your privacy rights.
To submit a verifiable consumer request, email us at contact@bradfordandmagaline.com with "Privacy Request" in the subject line. We will respond within 45 days. You may designate an authorized agent to make a request on your behalf by providing written authorization.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us at contact@bradfordandmagaline.com.